yeah the problem is with 1red Casino . I have been trying to withdraw my money on and off for almost a week but no matter what i do my withdrawal requests keep getting denied(6-7 of them got denied) and they come up with a different excuse every SINGLE time and they dont even tell me why it was rejected they just leave me with a vague statement like please write your IBAN carefully. They ask me for the bank statement on which they can see all the required information IBAN etc and even though i uploaded this a thousand times They still wont send me the money i earned and waste my time ridicilously. And the support system sucks no one knows what they are doing and cant help me with anything.

Thanks for the explanation. 

However, does that mean that when you sent them the bank statement, it was already accepted and your account is fully verified? 

Regarding your withdrawal, we give the casinos 14 days to resolve this process and if they fail to do so then there will be an opportunity to file a complaint where we will try to help you in your situation. 

Although I would give the casino a few more days since you say you are waiting a week. If you have to enter IBAN carefully, did you ask the support what it means and if you are making a mistake somewhere so that they can help you? It seems like a pretty trivial thing to me, but if there is a mistake, I think chat should be able to help you with it. 

Anyway, I'll wait for your next update and see if your situation changes. If not we'll be here to try and help. But for now, please be patient and figure out what you need to do to make the withdrawal right.

Hi, I'm glad everything is going according to plan so far. 

Anyway, have you managed to withdraw the money yet or have you just won ? Do you like anything else about this casino or can't you tell yet ? 🙂

Hello, I would start with the fact that it is not necessary to write the same thing several times and to tidy up one post to make it as clear as possible. I'll be grateful for that. 

After all I have read, I would like to ask you a few questions. So when you mention that you had to add a proof that you deposited in the casino, it's not unusual, but it went fine ? In another post you say you had to gamble away 170, was that some wagering or not ? If not I don't understand why it would be. Were you able to successfully verify and withdraw some money or not ? 

Please let me know and we'll see what we can do.