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Lemon Casino - Confiscated winnings

 
Author Michael
Partaker
#1 | Posted: 28 Jul 2024 00:21 

Just received this from Lemon Casino:


We are writing to apologize for the recent inconvenience caused by the mistaken confiscation of your funds. We understand that this was an error on our part, and we sincerely regret any distress it may have caused.


We have investigated the matter and can confirm that the funds have now been returned to your account. As a token of our apology, we have also added a 50 EUR bonus to your account.


We value you as a customer and we want to assure you that we are committed to providing you with the best possible gaming experience.



Thank you for your understanding.


Author Olivia
Partaker
#2 | Posted: 28 Jul 2024 03:22 

I read the whole situation you had. I see, but it was solved according to the last post am I right ? So the casino refunded the money they took from you and now you'll be able to withdraw it ? Have you made your withdrawal yet? Feel free to let me know. 🙂


Author James
Partaker
#3 | Posted: 30 Jul 2024 09:15 

That's great news. I'm glad the casino finally admitted it was a mistake and will pay you back. I wish everyone could admit a fault like that. So when you get your money back, let me know. 

Anyway, are you going to keep playing here when the casino has taken a reasonable step and helped to resolve the situation ? 🎉😁


Author Isabella
Partaker
#4 | Posted: 31 Jul 2024 16:16 

Hopefully, next time you won't have to go through any similar issues.

Do you have some other casino in mind already, perhaps?


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 Lemon Casino - Confiscated winnings

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