Hi

I've got a question, is there anything people can do when casinos don't pay winnings ? Seems a little unfair 😕

Do you experience some issues with withdrawal?

We have our dedicated complaint team and they work hard every day to solve issues like this.

Tell us more, please, and we are here to help.

Hi

Yes. Im currently waiting on 3 casinos to pay me out ,I have a total amount due me of about $ 1,100. Nothing that would break the bank but I'd like it anyway, I just don't get how they get away with this non payment crap,

And would you like to tell us some more details about it, please?

Let's start with the information about the casino, for example. Which ones are they, what is the reason for delay and how long are you waiting?

What do you say? Could you provide these information to us?

We really like to help, but without all these we can't be sure if we can, you know.

We'll be waiting for your reply.

I'll get the information together for you

after Going thru all my screenshots this is what I have for casino player

This is all I have for them

The other two casinos - dreams & raging bull I don’t have I’

How long are you waiting to get your withdrawal at this casino, and did you pass the verification process already?

We usually give casinos 14 full days to proceed with the payment, and only after this time period passes our complaint team can intervene.

Please let us know more information so we could be of any help here.

When exactly did you put your request for the withdrawal in, though?

Is it needed to pass the verification process first?

Hi

I don’t mean to be vague, I don’t have a whole lot of information, club player & dreams casino are the ones taking so long , I just put in for raging bull.

Well, it is pretty simple, actually. Just answer the questions I asked, if possible, and that way you will provide more information regarding the whole situation.

Otherwise, unfortunately, we won't be able to assist you in getting your money.🤷‍♀️

Thanks , I’ll get more complete information , most of my communication was done thru customer service chat .

We'll wait here.

Hi

me again . I’ve got my transcript from the transaction with Dreams casino . I put in my regrets on 9/4 /24 for 700.00 , I passed verification , I’m not sure what all the manager requests are for , but the request was made . I hope this helps . I’ll get the same for the next casino if this is helpful. I appreciate your help very much.

I know it’s a lot of paperwork but it’s all I have

thanks