It didn't happen to me with this game, but game providers should have records for every single spin you made so if you know exactly which spin it was, then the casino should be able to contact Pragmatic Play and get the information from them. The problem is if you continued playing. Then it will be difficult to find the exact spin. Have you played the same slot after the issue has occurred?

Pragmatic have never heard off them buddy. E mail them for proof. I'm from UK they scammed me and many others. They use cloned slots. Reason I contacted pragmatic was I bought 10 bonus buys on big bass splash. All 20pound.biggest win was 4pounds.three off them paid zero which cannot happen as they have a 10x guarantee. They also have no licence as Curaçao wouldn't renew it.

Hello, it looks like you are talking about a casino, whereas here it is usually only the provider and the slot that is mentioned. Who did you think scammed you ? Pragmatic ? 

As I always say to players, if they feel that something is going on and that the slot is giving them almost nothing, it's probably time to stop playing, because putting more money in and expecting a different result is the wrong way to go for me. 

What do you think ? 

Yes jaro I usually try a 10er to see how slot is playing. If bad move on. What I am stating is pragmatic don't supply them but they are using their slots. Jaro if your a slot player open an account and sample it yourself. The slots are 100 per cent copies. The whole casino is rigged from fake slots to no rtp and unlicensed. Who in their right mind would play on here. They shouldn't even be allowed to operate. They have trustpilot flooded with fake 1st time reviewers. Read some off them. They can't even spell. People claiming to be from UK getting big wins but paid out on dollars. Lol lol. It has the best score for a casino on line on trustpilot with their constant fake 5 reviews. Trustpilot seem to be turning a blind eye to their entrapment review garbage.

Can you also tell me which casino it is ? Also, did you try to write to the pragmatic provider to see if they really did not provide slots to this casino ? Let me know and I'll try to pass it on to our data team to see if this is the case.

Goldenbet casino. If you e mail pragmatic they will state never heard off them. Also Curaçao have washed their hands off them. They are nothing but a cheap scam.

Hi there.

When it comes to the license, the last update speaks about Comoros.

Just in case, I'm adding the review link here 👈.

It is interesting what you are saying about Pragmatic Play. Do I take it that you got in touch with them directly and got a response? If so, kindly attach a screenshot of Pragmatic's declaration here.

I have a good feeling that our hardworking Data Team will want to see that. Unfortunately, it can be difficult to identify fake games these days, so we value every effort. and each convincing piece of evidence.

All you have to do is send an e mail to pragmatic stating casinos name and they will inform you that they have never heard off them. They do not supply them. Have you sampled their slots yet. Open an account and you will see with your own eyes the slots are cloned. This site has put viruses in my phone and have stopped my Google app working. Why because I have exposed their fraudulent platform.

Okay, so did you get in touch with Pragmatic Play? Please let me know if you have received such a confirmation.

Now, to me, it sounds more like a theoretical debate, which is of course a good topic; on the other hand, we lack the resources to "investigate" assumptions. Either way, let us know if you learned anything from the Pragmatic Play that is noteworthy.

For now, let us set the virus aside. It is difficult, in my opinion, to add anything substantial to this situation; however, if you are positive that the casino has blocked your Google app in some way, then fine.

I love royspin casino and my favorites all producent is pragmatic Play!! Juhu

I know they have blocked my Google app. Will have to invest in new phone. If you read some off the real reviews on trustpilot you will see they have done it on a lot off people's phones. Radika I play on line every single day on fully registered casinos. Never an issue been with most platforms years. This scam casino is the worst and most blatant scam I have ever encountered. That's why they are now using mickey mouse licence. Pure garbage.

Well, in this thread you are one of the few who has this opinion. 😀

Anyway, which games are your favourite from this provider ? Have you ever had some big wins on them ? 🙂

Indeed, I have heard that many times. It is not worth playing in such casinos when you have bad experience. 

Anyway, would it be a problem to post what pragmatic wrote you when you said you got to the answer ? 🤔

I e mailed them to find out how their big bass slot could pay zero in bonus as know their is a 10x guarantee. Reason being I knew I was being scammed. The gates off olympus slot was the same. So I e mailed pragmatic and they sent a reply with all casino's they supply software too. Goldenbet and affiliate sites no where on list. As I have stated anyone unsure off this scavengers den open an account and try for yourself. You will see what I am talking about. Also if you have few pounds to waste try the bonus buys.

Yes pragmatic is a good producer off slots. But not fake cloned copied ones.