You mentioned the major league, Italian etc. So are you talking about sports betting? Unfortunately we're no experts for this. Anyway, I think they want you to wager it due to the deposit wagering requirements, on the other hand, you deposited the money when certain conditions were set and then they changed the rules when you already had your money there so they should simply let you withdraw it and close your account.

I understand that you're not interested in playing there anymore.

You can submit a complaint on our website. The our specialists will take a look at your case and most probably will try to contact the casino. You can submit it here. We also have a Spanish version of the form:

https://casino.guru/complaints/create

Yes, we can give you a hand when you submit the complaint. Our team will collect all data and probably try to contact the casino. I don't have contact details to their representatives so there's not much I can personally do.

I just found out that we already dealt with some complaints against the casino and they've always been resolved. The casino also reacted to the complaints on our website so that's definitely a good sign.

https://casino.guru/cbet-casino-review#tab=js-tab-reputation

I already advised you twice to submit a complaint and I also told you that if your complaint is regarding sports betting, you need to use a different mediator for it, since we're focused exclusively on online casinos. I don't really know what else to say.

So did they allow you to withdraw all the money from your casino account?

Hello there.

Frankly, we do not deal with sports betting, because we feel a lack of expertise in this field. I'm sorry to say that, but we are not most likely able to help you.

Instead, I would suggest visiting these websites:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

After that, you should consider contacting the licensing authority, but I'd not hope for direct support from their side.

🤞 I wish you happy ending!

Hello,

according to the license validator, it is valid. You can check that on your own, by clicking this logo on the casino website:

I would guess that the chat operator was not quite confident about how the license works, it's not that easy though🙂.

Let me know how it goes! 🤞🌟

They kept me from withdrawing by not sending the verification SMS to my phone. Tried other phone numbers, tried their support for weeks. They never help or give an accurate ETA. I am never going back to C-Bet.