Hello, Antonio190310.

I'm glad to see that your experience with his casino is so good, despite the given rating. What does it look like now with your latest withdrawal? It seems your account is supposed to be verified now. Has the process already started? Have you come across anything worth advising perhaps?

Hello.

I would not say they don't want to pay. They said there are some issues with the payment system; I'd say they need to sort it out first. Without this, no payment is possible, I reckon.

Unless some progress is made, there is nothing more to add. It is sad, and I agree with that. Keep us posted, please, and try to hold on!

Honestly, since they've been in touch with you, I believe you'll eventually receive your winnings. It will just probably take more time than usual.

Try to be patient for a while. If nothing changes and the casino is unable to move the situation forward in 14 days, our team will try to help you solve the case. 

For the time being, it will be important to keep a cool head and see where you get to. I hope it all works out well.