I deposited on the website www.winzter.com for a total of 190 euros with my debit card on Thursday. Right away when playing, I noticed the games were behaving oddly. The bet sizes on some Play n Go games were not what I'm used to, and none of the games showed the RTPs in their information prompts, like they do on basically all websites.

I lost the money in a heartbeat, but hey, such is life. Due to my suspicions I closed the account the same day and moved on my life.

But now, on saturday, I was charged for an ADDITIONAL HUNDRED EUROS with the recipient being ALIHSAN GLOBAL VENTURE, some sort of Nigerian book (not sportsbooks or bets, actual books, as in novels) vendor. This is the same name that appeared on my deposits. This is as shady as can be.

The casino seems to be stalling and I'm doubtful I will ever receive my money again. This casino is allegedly licensed in Costa Rica and not on Guru yet. I wanted to raise awareness and tell about my sad experience. Any way to file a complaint or seek justice?

EDIT: Seems like I'm blocked from taking part in live chat. Real smooth. The customer support is also trying it's best to ignore my emails. Well, if a company uses a Nigerian company as their money laundering front, you can be pretty sure they are not legit. I would really want my money but it seems unlikely.

EDIT 2: https://alihsanglobal.co/ is the company they use as a recipient for money on Winzter. The website does not seem like one a legitimate business would use; this is clearly a front of some sort and raises pretty big questions about the casino itself.